Windsor Arms Hotel | Toronto ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

18 Saint Thomas St, Toronto, Canada, M5S3E7

“The location was really good, close to everything I needed!”view full review

Windsor Arms Hotel offers a luxurious experience with a comprehensive full-service spa and renowned Afternoon Tea. This 5-star Toronto hotel features elegant accommodations in the upscale Bloor-Yorkville area, known for its refined shopping and dining options.

Rooms & Amenities

Windsor Arms Hotel features a variety of accommodations including Two Bedroom Suites with separate living spaces and luxuriously appointed furnishings. Guests enjoy amenities such as a flat-screen TV, coffee machine, deep soaker tubs, and complimentary butler service.

Dining & Leisure

Dining options include the Gatsby Restaurant known for fine culinary excellence and a selection of over 20000 wine bottles. The iconic Afternoon Tea experience offers hand-crafted pastries, traditional tea sandwiches, and a diverse selection of over thirty loose leaf teas, served in elegantly designed tea rooms.

Spa & Events

The Windsor Arms Hotel also houses a full-service wellness spa featuring a Bromine Salt Pool, Salt Cave, and a state-of-the-art fitness center. The hotel facilitates corporate events with versatile spaces to accommodate intimate gatherings or grand celebrations of up to 300 attendees.

Location & Transportation

Located in Bloor-Yorkville, the hotel is near key landmarks such as the Royal Ontario Museum and CN Tower. Public transportation options include Bay and Museum subway stations within walking distance, providing easy access to the city.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Two-Bedroom Suite

Max:

6 persons

1005 sq. feet

Bed options:

2 Single beds or 1 Queen-size bed

Shower

Coffee machine

room details

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Junior Suite

Max:

4 persons

550 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Yorkville Suite

Max:

4 persons

605 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Toronto 1.1 mi

Airports

Billy Bishop Toronto City (YTZ) 3.5 mi

Pearson (YYZ) 16.3 mi

Train

Toronto Union Station 1.7 mi

Underground

Bay Subway400 ft

Bus

Bus stop 8.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Dining Experience

“Dining at Gatsby's was a highlight of my stay! The ambiance is charming, and even when the calamari was overcooked, the staff were prompt and attentive in offering a grilled version, which turned out delicious. The steak portion was generous, and I couldn't resist the pavlova for dessert-it was to die for!” view full review

Relaxing Spa Retreat

“I treated myself to a spa day, and it was simply wonderful. The prenatal massage I received from Rebecca was both soothing and rejuvenating, while my husband enjoyed a therapeutic massage from Natalie. Both technicians were very nice, making the experience feel very special. I can't wait to return!” view full review

Luxurious Accommodations

“The room I stayed in was nothing short of luxurious, with an espresso machine and beautifully decorated interiors with rich wood accents. I particularly enjoyed the dimmable lights and piped-in music, which added a touch of elegance that enhanced my overall experience. It truly was like a home away from home!” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Luggage storage
Lift
Electric vehicle charging station

Sports & Fitness

Fitness centre

Services

Valet parking
Pet amenities available
Room service
Car hire
Laundry
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Indoor swimming pool
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Beauty treatment
Massage
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

18 Saint Thomas St, Toronto, Canada, M5S3E7

Map view

18 Saint Thomas St, Toronto, Canada, M5S3E7

City landmarks

Shopping Area

CF Toronto Eaton Centre

1.4 mi

Landmark

CN Tower

1.8 mi

Aquarium

Ripley's Aquarium of Canada

1.8 mi

Museum

Casa Loma

1.5 mi

Market

St. Lawrence Market

1.7 mi

Museum

Bata Shoe Museum

2700 ft

Square

Nathan Phillips Square

1.3 mi

Gallery

Art Gallery of Ontario

1.3 mi

Park

Queen's Park

4000 ft

Baseball Stadium

Rogers Centre

1.9 mi

Public Building

Toronto City Hall

1.4 mi

University

University of Toronto

1.1 mi

Stadium

Hockey Hall of Fame

1.6 mi

Farm

Riverdale Farm

1.5 mi

Square

Yonge-Dundas Square

1.2 mi

Park

Allan Gardens

1.4 mi

Public Building

Ontario Legislative Building

1.0 mi

Landmark

Distillery historic district

2.0 mi

Night club

Buddies in Bad Times Theatre

3800 ft

Public Building

Osgoode Hall

1.4 mi

Monument

Campbell House Museum

1.2 mi

Museum

Mac Kenzie House Historic

1.3 mi

Nearby

Museum

Royal Ontario Museum

1400 ft

Library

Toronto Public Library

2000 ft

Mall

Yorkville Village

2000 ft

Museum

George R. Gardiner Museum of Ceramic Art

1400 ft

Shopping Area

Manulife Centre

1600 ft

Church

Church of the Redeemer

1200 ft

Church

St. Basil's Church

1800 ft

Mall

Holt Renfrew

1100 ft

Restaurants

Windsor Arms Tea Room

200 ft

18 Saint Thomas St

The Living Room

200 ft

18 St Thomas Street

Dessert Lady

300 ft

12 Cumberland St

Sushi Inn

900 ft

120 Cumberland Street

Jacques Bistro Du Parc

1000 ft

126 Cumberland St

Carole's Cheesecake Cafe

900 ft

114 Cumberland Street Yorkville

New Yorker Deli

900 ft

1140 Bay St

Hemingway's Restaurant

1200 ft

142 Cumberland St

The One Eighty

1500 ft

55 Bloor St W 51st Floor

Reviews and Ratings

Reviews from guests about their experience.

Joe

United Kingdom, March 2025

6.0/10

My stay at the Windsor Arms was a mix of highs and lows. The luxurious feel of the room and elegant decor really stood out, but I was disappointed by the level of service and cleanliness. While the location is fantastic, the dining experience did not meet expectations.

Rooms

8.0

The room was truly luxurious with beautiful decorations and a comfortable bed. However, it showcased signs of neglect with some areas needing freshening up.

Service

5.0

Some staff were very helpful, but overall, the service felt poorly motivated. My experience with room service was disappointing, as my order was not only incorrect but also took a long time to arrive.

Location

9.0

The hotel is in a fantastic location, perfect for high-end shopping and dining. It's quietly situated, yet still very convenient for exploring the city.

Dining

5.0

Dining was a letdown; my eggs benedict was poorly prepared and there was a lack of attention to detail with the presentation of items.

Facilities

6.0

The facilities seemed in need of renovation, especially the pool area. I found some amenities like room service and valet parking quite limited in quality.

Charles

United Kingdom, March 2025

5.4/10

My stay at the Windsor Arms Hotel was mixed. The location is fantastic, situated just half a block off Bloor Street and close to the vibrant Yorkville neighborhood, but the room left much to be desired. It had a terrible old cigarette smell that lingered, which made for an uncomfortable experience. The facilities, including the service from staff, were friendly, but overall, it felt quite dated and overpriced for what was offered.

Rooms

5.0

The room I stayed in had a horrible smell of old cigarettes and was not up to standard with its dated furnishings.

Service

5.0

While the staff were incredibly friendly and helpful, it did take time for service to be efficient at times.

Location

9.0

The hotel's location is perfect, close to all the shops and the lively Yorkville area, which was a significant plus for my stay.

Dining

5.0

The dining experience was lacking, with pricey and mediocre food that did not live up to expectations.

Facilities

5.0

The hotel offered good facilities but overall felt a bit neglected; improvements are definitely needed.

Tom

United Kingdom, January 2025

6.2/10

I had high hopes for my stay at Windsor Arms Hotel, given its prime location just off Bloor Street. but, unfortunately, I was disappointed. The hotel seemed in need of maintenance, with dusty common areas and some fixtures that could use updating. While the staff had moments of friendliness, there were also instances of rudeness, particularly with the owner. It felt like a mix of charm and neglect.

Rooms

6.0

The suite had comfortable beds and a huge marble bathroom, but it was clear that it needed a refresh. I noticed some areas under the bedside cabinet were not cleaned and the decor felt dated.

Service

5.0

Some staff were lovely and accommodating, but my experience with the owner was unpleasant. His dismissive manner left me feeling unvalued as a guest.

Location

9.0

The location is excellent, especially for access to high-end shopping and restaurants. It's also conveniently close to the University of Toronto, which was a plus for me.

Dining

5.0

The breakfast was a bit of a letdown, as I expected better quality for the price. I encountered some confusion during meal service that added to my frustration.

Facilities

5.0

The gym had decent equipment, but it felt cramped and lacked air conditioning during my visit. While they offered services like valet parking, the pool area showed signs of neglect.

Jordan

United Kingdom, December 2024

5.4/10

I recently stayed at the Windsor Arms Hotel and found it to be charming yet showing signs of wear. The location is unbeatable and the ambiance is pleasant. However, I encountered some issues with cleanliness and service that detracted from the experience. Overall, it has potential but needs some improvements. 🌟

Rooms

7.0

My room was spacious and elegantly furnished, featuring incredibly comfortable beds and large marble bathrooms. However, I noticed that the bathroom could use an update to feel more luxurious.

Service

6.0

The staff were generally friendly and attentive, especially the door person who made a great first impression. Unfortunately, I did experience slower service at the restaurant, which was disappointing given the hotel's reputation.

Location

10.0

The hotel is perfectly situated in the Yorkville area, close to shops and dining, making it easy to explore the city. I appreciated the quiet side street it was located on, adding to the serene atmosphere.

Dining

5.0

I was looking forward to a great breakfast but found the selection lacking, with just croissants and canned juice served. This was unexpected given the overall experience I hoped for.

Facilities

5.0

The hotel's facilities, including the pool, are nice to have but they need maintenance; the pool's liner was peeling, which was off-putting. I appreciated available amenities like room service, but it had its hiccups.

Amelia

United Kingdom, November 2024

5.6/10

My stay at the Windsor Arms Hotel was a mixed bag. While the location was fantastic, close to Bloor and the Yorkville neighborhood, and I had a cozy room with a big marble bathroom, I was disappointed with the age of the facilities and the dining options offered. Service was commendable, with staff being friendly and attentive, particularly when I had a reservation concern.

Rooms

7.0

My room was pretty and elegantly furnished, with incredibly comfortable beds and a huge marble bathroom. However, it needed some freshening up as the decor felt slightly dated.

Service

9.0

The staff were really lovely; they were polite and went above and beyond to ensure my stay was pleasant. I especially appreciated how skillfully the manager resolved my reservation concern.

Location

10.0

The location couldn't be better-being half a block off Bloor Street, I found it perfect for shopping and dining. It's also great for anyone visiting the University of Toronto.

Dining

5.0

Unfortunately, the dining experience was quite underwhelming. The quality and choice of food were poor, with my eggs benedict leaving much to be desired.

Facilities

6.0

While the hotel did have notable amenities like room service and a spa, many areas needed renovation and the pool area left something to be desired.