Windsor Arms Hotel Toronto, Toronto
361US$
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Key details
About the Hotel
18 Saint Thomas St,
Toronto,
Canada,
M5S3E7,
Ontario
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Two-Bedroom Suite
Max:
6 persons
1005 sq. feet
Bed options:
2 Single beds or 1 Queen Size Bed
Shower
Coffee machine
room details
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Junior Suite
Max:
4 persons
550 sq. feet
Bed options:
1 King Size Bed
Shower
Coffee machine
room details
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Suite
Max:
4 persons
605 sq. feet
Bed options:
1 King Size Bed
Shower
Coffee machine
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Paid parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Baggage storage
- Elevator
- Electric vehicle charging station
Sports & Fitness
- Fitness center
Services
- Valet parking
- Pet amenities available
- Room service
- Car rental
- Laundry
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Indoor swimming pool
- Live entertainment
- Sun terrace
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Beauty treatment
- Massage
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
18 Saint Thomas St,
Toronto,
Canada,
M5S3E7,
Ontario
Map view
18 Saint Thomas St,
Toronto,
Canada,
M5S3E7,
Ontario
City landmarks
Shopping Area
CF Toronto Eaton Centre
1.4
mi
290 Bremner Blvd
CN Tower
1.8
mi
Aquarium
Ripley's Aquarium of Canada
1.8
mi
Museums
Casa Loma
1.5
mi
Market
St. Lawrence Market
1.7
mi
Museums
Bata Shoe Museum
2700 ft
Square
Nathan Phillips Square
1.3
mi
Gallery
Art Gallery of Ontario
1.3
mi
Parks
Queen's Park
4000 ft
Baseball Stadium
Rogers Centre
1.9
mi
Public Building
Toronto City Hall
1.4
mi
University
University of Toronto
1.1
mi
Stadiums
Hockey Hall of Fame
1.6
mi
Farm
Riverdale Farm
1.5
mi
Square
Yonge-Dundas Square
1.2
mi
Parks
Allan Gardens
1.4
mi
Public Building
Ontario Legislative Building
1.0
mi
9 Trinity St
Distillery Historic District
2.0
mi
Night club
Buddies in Bad Times Theatre
3800 ft
Public Building
Osgoode Hall
1.4
mi
Monuments and Landmarks
Campbell House Museum
1.2
mi
Museums
Mac Kenzie House Historic
1.3
mi
Nearby
Museums
Royal Ontario Museum
1400 ft
Libraries
Toronto Public Library
2000 ft
Mall
Yorkville Village
2000 ft
Museums
George R. Gardiner Museum of Ceramic Art
1400 ft
Shopping Area
Manulife Centre
1600 ft
Church
Church of the Redeemer
1200 ft
Church
St. Basil's Church
1800 ft
Mall
Holt Renfrew
1100 ft
Restaurants
Windsor Arms Tea Room
200 ft
18 Saint Thomas St
The Living Room
200 ft
18 St Thomas Street
Dessert Lady
300 ft
12 Cumberland St
Sushi Inn
900 ft
120 Cumberland Street
Jacques Bistro Du Parc
1000 ft
126 Cumberland St
Carole's Cheesecake Cafe
900 ft
114 Cumberland Street Yorkville
New Yorker Deli
900 ft
1140 Bay St
Hemingway's Restaurant
1200 ft
142 Cumberland St
The One Eighty
1500 ft
55 Bloor St W 51st Floor
Reviews and Ratings
Reviews from guests about their experience.
86%
loved their spa retreat and can’t wait to return.
8.6/10
Great
Rooms
6.6
Location
9.4
Service
6.0
Dining
5.0
Joe
United Kingdom,
March
2025
6.0/10
My stay at the Windsor Arms was a mix of highs and lows. The luxurious feel of the room and elegant decor really stood out, but I was disappointed by the level of service and cleanliness. While the location is fantastic, the dining experience did not meet expectations.
Rooms
8.0
The room was truly luxurious with beautiful decorations and a comfortable bed. However, it showcased signs of neglect with some areas needing freshening up.
Service
5.0
Some staff were very helpful, but overall, the service felt poorly motivated. My experience with room service was disappointing, as my order was not only incorrect but also took a long time to arrive.
Location
9.0
The hotel is in a fantastic location, perfect for high-end shopping and dining. It's quietly situated, yet still very convenient for exploring the city.
Dining
5.0
Dining was a letdown; my eggs benedict was poorly prepared and there was a lack of attention to detail with the presentation of items.
Facilities
6.0
The facilities seemed in need of renovation, especially the pool area. I found some amenities like room service and valet parking quite limited in quality.
Charles
United Kingdom,
March
2025
5.4/10
My stay at the Windsor Arms Hotel was mixed. The location is fantastic, situated just half a block off Bloor Street and close to the vibrant Yorkville neighborhood, but the room left much to be desired. It had a terrible old cigarette smell that lingered, which made for an uncomfortable experience. The facilities, including the service from staff, were friendly, but overall, it felt quite dated and overpriced for what was offered.
Rooms
5.0
The room I stayed in had a horrible smell of old cigarettes and was not up to standard with its dated furnishings.
Service
5.0
While the staff were incredibly friendly and helpful, it did take time for service to be efficient at times.
Location
9.0
The hotel's location is perfect, close to all the shops and the lively Yorkville area, which was a significant plus for my stay.
Dining
5.0
The dining experience was lacking, with pricey and mediocre food that did not live up to expectations.
Facilities
5.0
The hotel offered good facilities but overall felt a bit neglected; improvements are definitely needed.
Tom
United Kingdom,
January
2025
6.2/10
I had high hopes for my stay at Windsor Arms Hotel, given its prime location just off Bloor Street. but, unfortunately, I was disappointed. The hotel seemed in need of maintenance, with dusty common areas and some fixtures that could use updating. While the staff had moments of friendliness, there were also instances of rudeness, particularly with the owner. It felt like a mix of charm and neglect.
Rooms
6.0
The suite had comfortable beds and a huge marble bathroom, but it was clear that it needed a refresh. I noticed some areas under the bedside cabinet were not cleaned and the decor felt dated.
Service
5.0
Some staff were lovely and accommodating, but my experience with the owner was unpleasant. His dismissive manner left me feeling unvalued as a guest.
Location
9.0
The location is excellent, especially for access to high-end shopping and restaurants. It’s also conveniently close to the University of Toronto, which was a plus for me.
Dining
5.0
The breakfast was a bit of a letdown, as I expected better quality for the price. I encountered some confusion during meal service that added to my frustration.
Facilities
5.0
The gym had decent equipment, but it felt cramped and lacked air conditioning during my visit. While they offered services like valet parking, the pool area showed signs of neglect.
Jordan
United Kingdom,
December
2024
5.4/10
I recently stayed at the Windsor Arms Hotel and found it to be charming yet showing signs of wear. The location is unbeatable and the ambiance is pleasant. However, I encountered some issues with cleanliness and service that detracted from the experience. Overall, it has potential but needs some improvements. 🌟
Rooms
7.0
My room was spacious and elegantly furnished, featuring incredibly comfortable beds and large marble bathrooms. However, I noticed that the bathroom could use an update to feel more luxurious.
Service
6.0
The staff were generally friendly and attentive, especially the door person who made a great first impression. Unfortunately, I did experience slower service at the restaurant, which was disappointing given the hotel's reputation.
Location
10.0
The hotel is perfectly situated in the Yorkville area, close to shops and dining, making it easy to explore the city. I appreciated the quiet side street it was located on, adding to the serene atmosphere.
Dining
5.0
I was looking forward to a great breakfast but found the selection lacking, with just croissants and canned juice served. This was unexpected given the overall experience I hoped for.
Facilities
5.0
The hotel's facilities, including the pool, are nice to have but they need maintenance; the pool's liner was peeling, which was off-putting. I appreciated available amenities like room service, but it had its hiccups.
Amelia
United Kingdom,
November
2024
5.6/10
My stay at the Windsor Arms Hotel was a mixed bag. While the location was fantastic, close to Bloor and the Yorkville neighborhood, and I had a cozy room with a big marble bathroom, I was disappointed with the age of the facilities and the dining options offered. Service was commendable, with staff being friendly and attentive, particularly when I had a reservation concern.
Rooms
7.0
My room was pretty and elegantly furnished, with incredibly comfortable beds and a huge marble bathroom. However, it needed some freshening up as the décor felt slightly dated.
Service
9.0
The staff were really lovely; they were polite and went above and beyond to ensure my stay was pleasant. I especially appreciated how skillfully the manager resolved my reservation concern.
Location
10.0
The location couldn't be better—being half a block off Bloor Street, I found it perfect for shopping and dining. It's also great for anyone visiting the University of Toronto.
Dining
5.0
Unfortunately, the dining experience was quite underwhelming. The quality and choice of food were poor, with my eggs benedict leaving much to be desired.
Facilities
6.0
While the hotel did have notable amenities like room service and a spa, many areas needed renovation and the pool area left something to be desired.
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